How to Cancel SonicCloud (iPhone)

Follow these steps to cancel your SonicCloud subscription.

Step 1. Turn OFF Call Forwarding (If it's ON). Here's How:

If AT&T is your provider:

1. Go to your cellphone's dial pad

2. Dial #21# and press the call button

If Verizon is your provider:

1. Go to your cellphone's dial pad

2. Dial *73 and press the call button (if *73 does not work try *920)

If Sprint is your provider:

1. Go to your cellphone's dial pad

2. Dial *720 and press the call button

3. Listen for a beep and end the call after the beep

If your carrier is not supported, please contact us at support@soniccloud.com.

Step 2. Cancel Your SonicCloud Subscription in iTunes. Here's How:

1. Open the App Store app.

2. Tap on your profile icon in the upper right-hand corner

3. Tap Manage Subscriptions. Here you’ll see a list of all your active and expired subscriptions

5. Select your SonicCloud subscription

6. Tap "Cancel Subscription" toward the bottom

Note: Since SonicCloud is an iPhone app that is purchased in the App Store, it must be cancelled from within the App Store. SonicCloud cannot cancel your subscription for you. Nevertheless, if you are having any trouble at all please don't hesitate to reach out to us at experts@soniccloud.com! We are here to help.

Step 3. Remove SonicCloud Streaming from your Mac Computer (if you've downloaded it). Here's How:

• On your Mac computer, go to soniccloud.com/uninstall

• Click the "Download Uninstaller" button on that page

• Double Click to open the file and remove SonicCloud Streaming from your Mac

Frequently Asked Questions

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