How to Tune SonicCloud Phone Calls with Hearing Aids - Basic

This article will show you how you can use the Flat Profile in SonicCloud in tandem with your Bluetooth-connected hearing aids to refine the audio on a SonicCloud phone call and make basic adjustments for quality and clarity. (iOS and Android)

For more Advanced Real-Time Tuning with Hearing Aids, click here.

1. Tap the icon to open SonicCloud.

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2. From the Landing Page (Streaming Page), tap the Phone Icon.

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3. Tap "Test Call" from the SonicCloud Dialpad.

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4. Make sure your hearing aids are Bluetooth-connected.

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  • Find a comfortable listening level, using your phone's physical volume control, regardless of clarity.

5. Tap "Profiles".

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6. *Note: Make sure you select the "Flat Profile" to ensure you can properly tune with Hearing Aids.

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7. Tap the checkmark to activate it.

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8. Then tap the back button to return to the Test Call.

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9. Adjust "Clarity" first, to enhance sharpness.

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10. Adjust using the slider and a swiping motion to the left or the right.

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11. Next, adjust "Volume", to find the loudness level you like..

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12. Use the same swiping motion to adjust the slider.

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13. Tap "Save" to save the changes you've made.

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14. Name your profile and tap "Ok" to save it.

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15. Tap "Ok" again, and you've completed Basic Tuning with Bluetooth-connected hearing aids.

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16. As you can see, the "Hearing Aids" profile is now available to select and use in the selection disk.

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For more advanced, precision tuning with Hearing Aids, click here.

OR, if you'd like some additional help with your turning, schedule a complimentary, Live Expert Tuning session with a SonicCloud Expert to help you get the best results. For any additional questions, please email us at support@soniccloud.com. We’re here to help!

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