You are required to create a SonicCloud account to gain access to SonicCloud. If you do create an account, we ask for certain information to process your registration, including an email address and password. If you subscribe to a paid account, we may request additional information, including your full name and payment method details.
We also ask for certain, limited demographic information, including your first name, gender, date of birth and education level. Providing most of this information is optional. We also allow you to upload a photo of yourself and select your preferences for training, language, and receiving email communications.
Occasionally, we use push notifications in our mobile applications to send you messages about SonicCloud or your account. You may opt out from receiving push notifications through your device settings. We do not access or track any location-based information from your mobile device.
If you sign in to SonicCloud using your Facebook or other third party credentials, we will use that service to authenticate you. We may also receive other information that you have agreed may be provided by that third party, such as your username, name, e-mail address, date of birth and gender. We receive this information so that it can be used for the purposes explained in this Policy.
In addition to the information you provide to us, when you use SonicCloud, you may automatically submit information about the computer, mobile device, or other devices you use to access SonicCloud and about how you use SonicCloud. We may also receive information such as your browser type, IP address, language, the type of device you use, operating system version, unique device identifier (“UUID”), the date and time of your visit and files you viewed on our site (e.g., HTML pages, graphics, etc.), Internet service provider, click data, the pages you view and the websites you visited immediately before and after visiting SonicCloud. In some cases, we link this automatically-collected data to other information we collect about you. We do this to improve the services and marketing we offer you.
The third-party advertising and analytics companies with whom we or our advertisers partner, including Google, Google Analytics, Hubspot, New Relic, and other third party solutions not listed here, may place a unique cookie or utilize similar technologies on your browser in order to collect non-personal information about your visits to SonicCloud.
We use mobile analytics tools to better understand the functionality of our mobile applications. These tools may record information about your usage, including how often you use the application, the events that occur within the application, and where the application was downloaded from. We may link the information recorded in analytics software to personal information you submit to us.
If you are a subject in a research project or study involving SonicCloud, that project may involve the collection of different information than is described in this Section. For example, many research projects are done on an anonymous basis. For further information, please refer to the materials distributed to you as part of the study, contact the researcher leading your study, or contact us using the contact information below.
NO DISCLOSURE TO THIRD PARTIES SonicCloud believes in protecting your privacy, and therefore do not provide your personal information to third parties for their marketing purposes.
EXCEPTIONS SonicCloud may share your personal information only in the following ways:
Compliance with law and law enforcement requests, and protection of our rights. We may disclose your information when we have a good faith belief we are required to do so by law, or in response to a subpoena, court order, or other legal mechanisms. We may also disclose your information when we have a good faith belief that disclosure may prevent fraud and abuse of SonicCloud or its users or protect our property rights.
Consent. We may disclose your information when we believe we have your consent to do so, such as when you contact customer support and ask us about your account, or when we have the consent of someone we believe is authorized to consent on behalf of you, such as the individual associated with the payment method for your account. If you have expressly agreed to participate in a research study with us or with a third party that incorporates your personal information collected by SonicCloud, we also may disclose your information for the purpose of facilitating the research to which you have consented.
Confidentiality and Security
SECURITY OF PERSONAL INFORMATION
We have implemented and maintain reasonable security practices to protect against the unauthorized access, use, modification, destruction or disclosure of your personal information. For example, when you enter sensitive information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission or storage is completely secure, and we therefore cannot guarantee absolute security. If you have any questions about security on our website, please contact us using the contact information below.
USE OF SONICCLOUD BY MINORS
You must be 18 years of age to register for SonicCloud. Individuals under the age of 18, may use SonicCloud only with the consent of a parent or a legal guardian.